HOW TO TRANSPORT A CAR (FAQ)
I need to ship my car. How do I get started?
To receive your personalized quote for auto transport or car shipping, please call 1-888-368-0384 or fill out our online quote request form now.
How long will it take to place the order?
It takes just a few minutes to gather all of the necessary information for getting your transport started. You can fill out our online auto transport order form to get the process started or call 1-888-368-0384.
Can I specify a pickup and delivery date?
Typically it takes approximately 1-3 business days to have your vehicle picked up from the time it is first available for pickup (For most locations. Exceptions to the rule can include less-traveled destinations such as Vermont, Montana, Wyoming and so on). Average transit time for the auto transport carrier is approx. 330-350 miles a day.
Where will my car be picked up and delivered?
We offer a door-to-door transport service. Typically the only exception is if you live in an area not safely accessible by our transport trucks (extremely narrow roads, dead ends, etc.). For that we may require you to meet the truck at a nearby major street or parking lot that can accommodate the truck. [Pickup and/or delivery is subject to accessibility and local laws.]
How much will it cost to ship my vehicle?
Our competitive rates are determined by several factors [i.e.--the size of your vehicle, mileage, pickup and destination locations].
What is Compass Transport's accepted method payment?
Compass Transport is proud to accept Visa, Mastercard, American Express and Discover, debit cards with the Visa or Mastercard logo, as well as Paypal. This information is taken at the time you place your order.
Do you charge any deposits?
Absolutely not. Compass Transport does NOT require you to place a deposit when placing your order. There should be no reason for ANY company to charge you a deposit before a driver has been assigned to pick up your vehicle(s).
What type of truck will my auto be shipped on?
Compass offers either an open carrier--the same type of trucks you see transporting vehicles to and from auto dealerships, or you also have the option of an enclosed carrier--while enclosed carrier rates are higher, this is advisable when shipping exotic, classic or custom vehicles.
Will I be able to pack personal items in my car?
The answer to this is yes and no. Your car's interior must be free of all personal belongings. The main reason for this is that the Department of Transportation does not allow for the transportation of "personal items" in a car that is being hauled by an auto carrier. Second, personal items that are packed in the vehicle are NOT insured. Also, all trucks have weight limitations that they must comply with. Personal items placed in the car can put the carriers transport truck over its weight limitation, causing delays. Typically a few items in your trunk compartment is acceptable but keep in mind that these items are not covered by insurance.
Does Compass Transport offer terminal-to-terminal shipping?
We do not participate in terminal-based shipping services. We find that it is more convenient to you, our client, to offer a door-to-door transport (this includes residences, businesses, or any other location you designate). This saves you from having to take or pick up your vehicle to/from a terminal location.
How long will it take to deliver my vehicle (i.e.--transit time)?
Transit times vary by mileage and location(s). Feel free to call 1-888-368-0384 for a personalized estimate of transit time based on your specifications.
